Privacy Policy
Learn how customer information is collected, used, protected, and shared when shopping on our fashion e-commerce website.
Effective Date: June 25, 2026
1. Introduction
This Privacy Policy explains how our fashion e-commerce website collects, uses, and protects information when visitors browse products, create an account, join a wishlist, subscribe to updates, contact us, or place an order. Our store focuses on modern wardrobe essentials, seasonal apparel, and style-led shopping experiences for customers looking for comfort, quality, and everyday confidence.
2. Information We Collect
We may collect information you provide directly, such as your name, email address, shipping address, billing details, phone number, account preferences, wishlist activity, product reviews, support messages, and newsletter signup information.
Order information such as purchased items, sizes, colors, quantities, delivery address, and payment confirmation details.
Account information such as saved addresses, wishlist items, and communication preferences.
Customer service information such as messages, return requests, sizing questions, and issue reports.
3. Automatically Collected Information
When you use the website, we may collect basic technical and browsing information, including device type, browser, pages viewed, products clicked, referral source, approximate location, and interactions with carts, filters, search, and checkout flows. This helps us understand how shoppers use the site and improve the experience.
4. How We Use Information
We use customer information to process orders, deliver products, manage returns, respond to support requests, personalize the shopping experience, prevent fraud, improve product recommendations, and send updates when you have opted in to receive them.
5. Payments and Third-Party Services
Payments may be handled by secure third-party payment providers. We do not store full payment card details on our website. Shipping carriers, analytics providers, commerce platforms, email tools, and customer support services may process information only as needed to provide their services.
6. Cookies and Tracking
Cookies may be used to keep items in your cart, remember preferences, measure performance, support analytics, and improve product discovery. You can manage cookie settings through your browser, although disabling cookies may affect checkout, account, or cart functionality.
7. Data Sharing
We do not sell personal information. Information may be shared with service providers that help operate the store, fulfill orders, process payments, deliver packages, prevent fraud, provide analytics, or comply with legal obligations.
8. Data Security
We use reasonable technical and organizational measures to protect customer information. No online service can guarantee complete security, but we work to keep shopping, account, and order data protected against unauthorized access or misuse.
9. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or request a copy of your personal information. You may also unsubscribe from marketing emails at any time using the link in the email or by contacting us.
10. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact our support team through the contact details provided on the website.
Email: hello@ecom.shop
Website: https://ecom.shop
See how our community styles their favorite pieces, from everyday essentials to new arrivals.
