Get in Touch
Have a question about an order, product, or partnership? We'd love to hear from you and will get back soon.
hello@shinsei.com
Phone number
+91 xxxxxxxxxx
Location
Patna, Bihar
FAQs
Find answers to common questions about orders, shipping, returns, sizing, and more.
How long does shipping take?
Orders are typically processed within 1–2 business days. Once shipped, delivery takes about 1 week depending on your location.
Do you offer international shipping?
Currently, we only ship within India. International shipping is not available at this time, but we're working on expanding our reach in the future.
What is your return policy?
Since every piece is hand-painted and made in limited quantities, we currently do not accept returns. If your order arrives damaged or incorrect, reach out to us and we'll make it right.
How do I choose the right size?
We offer Small, Medium, Large, and XL. If you're unsure which size to pick, feel free
Can I track my order?
Yes. Once your order ships, you'll receive a tracking link via email/SMS so you can follow it every step of the way.
How can I contact support?
You can reach us through our Instagram DM, email, or by calling us directly. You can also reach out by filling in your details on our website, and we'll get back to you as soon as we can.
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